Help with your KXR order
Email kxrmotorlab@gmail.com with your order number and the product involved.
Product compatibility
Include the exact product name, phone model and relevant vehicle connection or mounting-area photo. Product-specific requirements take priority over general category descriptions.
Tracking & delivery
Use the View your order link in your confirmation email. Tracking appears after supplier dispatch. Products from different suppliers may arrive in separate parcels; delivery estimates depend on the item and destination.
Received the wrong or damaged item?
Keep the packaging and send clear photos before installing, applying adhesive or refilling the device. Include a short description of the issue so we can review it.
Returns
Our Refund policy contains the current terms. Contact KXR before sending a parcel so we can provide the correct return destination.